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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brandon Klekotta

June 25, 2026

5  out of  5
rating by Brandon Klekotta
"Thanks Theodore for the amazing service."
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ashley jones

June 23, 2026

5  out of  5
rating by ashley jones
"I had a wonderful experience with Eleanor and Jonathan! They were so helpful and lowered my auto insurance by half! Such a great office with awesome workers! Thank you!"
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Chloe Dotson

June 19, 2026

5  out of  5
rating by Chloe Dotson
"Wonderful. Wonderful. Wonderful. Good service is hard to find - but not at State Farm!"
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Christopher Asher

June 16, 2026

5  out of  5
rating by Christopher Asher
"Theodore helped process my insurance switch quickly and professionally, and slashed my auto premium in half! Thank you!"
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Lorraine Buehrer

June 8, 2026

5  out of  5
rating by Lorraine Buehrer
"Jonathan always takes the time to re-assure us and help with any questions. We appreciate always being able to connect with him. State Farm is a great insurance company."
We responded:
"Thank you, Lorraine for sharing your experience with our agency! I really appreciate the kind words about Jonathan. #goodstuffmainord - Mark"
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Erin Stackenwalt

May 21, 2026

5  out of  5
rating by Erin Stackenwalt
"Mark did a great job saving us money on our car and home. Kayt helped me today add a new car and she was so helpful and lovely. This agency has great customer service!"
We responded:
"Thank you Erin! You are the best! I appreciate your testimony!

- Mark #goodstuffmainord"
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Chelsea Thompson

March 9, 2026

5  out of  5
rating by Chelsea Thompson
"Kayt was so kind, quick and helpful! I got my renters all set up at a good rate. Thank you guys!"
We responded:
"Wonderful Chelsea! Thank you for sharing your experience with Kayt. We appreciate your feedback! - Mark #goodstuffmainord"
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Sharlene Allen

March 4, 2026

5  out of  5
rating by Sharlene Allen
"Thank you and appreciation to Theodore, very kind hearted and nice man at Mark Mainord’s office working with our homeowners insurance policy to get the Escrow lowered! Not keeping auto and home policies bundled can really be a hard hit. Thankful to Theodore who worked on it diligently to help keep the costs lower this year!"
We responded:
"You are the best Sharlene! Thank you so much for sharing your experience with Theodore. We are always glad to help! #goodstuffmainord - Mark"
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Isaac Harris

February 25, 2026

5  out of  5
rating by Isaac Harris
"Goose is the man! He wasted no time and made everything super simple on my end. He did great explaining different coverages and what would personally fit me best!"
We responded:
"Great to hear Isaac! I appreciate you taking the time to mention Goose in your experience. He's great at delivering the Personal Price Plan. #goodstuffmainord - Mark"
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Lance Karpe

February 13, 2026

5  out of  5
rating by Lance Karpe
"Took just a few minutes to swap my insurance and add my new vehicle! Becca is very efficient and polite. Double her salary at this rate! thank you so much."
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Aubree

February 11, 2026

5  out of  5
rating by Aubree
"Johnathon was very helpful with my new car."
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Charlie Creekbaum

February 10, 2026

5  out of  5
rating by Charlie Creekbaum
"Eleanor was able to quickly set me up with Jonathan for a renters policy! Great experience!"
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Christine McBee

February 9, 2026

5  out of  5
rating by Christine McBee
"Kayt was incredibly helpful! She reviewed my current policies, showed me how I could lower my car insurance, and explained what I should add for better car and home insurance. She was honest, knowledgeable, and genuinely wanted to help. Highly recommend!"
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Debra Black

February 6, 2026

5  out of  5
rating by Debra Black
"Spoke with Kayt today and she was very instrumental helping me with my elderly father’s account. A true blessing to have her be a part of your team! Thank you!"
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Amber Steele

February 6, 2026

5  out of  5
rating by Amber Steele
"Eleanor and Jonathan were super helpful and knowledgeable. Very good experience."
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cin thang

January 30, 2026

5  out of  5
rating by cin thang
"Goose was great to talk to. And Service was Great."
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Mary Buchanan

January 30, 2026

5  out of  5
rating by Mary Buchanan
"Jonathan is super knowledgeable, and worked hard to get me the best rates and coverage!"
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mukesh yadav

January 19, 2026

5  out of  5
rating by mukesh yadav
"Theo is really good and provide you better deal. I would recommend talking to him."
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Tyler.brashears@gmail Tyler.brashears

January 17, 2026

5  out of  5
rating by Tyler.brashears@gmail Tyler.brashears
"Theodore Kelly is the best he is super friendly and makes it very easy to work with"
We responded:
"Awesome news Tyler! Thank you for taking the time to give a shout out to Theo! We appreciate you! #5STARREVIEWS #GOODSTUFFMAINORD - Mark"
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Vika Ross

January 9, 2026

5  out of  5
rating by Vika Ross
"Everyone on the team here truly cares about their clients, and you can tell in how they go above and beyond with the service they provide. You can always reach someone in the office to answer questions, and expect them to do as they said they would!"
We responded:
"Could not have said it better Vika! We do truly care about our clients and we understand the value of relationships like yours. We are always here to help! - Mark"
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william waggoner

January 8, 2026

5  out of  5
rating by william waggoner
"Excellent customer service 👍"
We responded:
"Excellent! Remarkable compliment William. Thank you for taking to time to share your experience! #goodstuffmainord - Mark"
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Dana Mullins

January 8, 2026

5  out of  5
rating by Dana Mullins
"Theo is my agent at this location. He is absolutely amazing. He stays on top of things and responds quickly. I completely recommend contacting him for all your insurance needs."
We responded:
"Theo is amazing Dana! I appreciate the character review of him and the experience he delivered for ya! Love the recommendation! #goodstuffmainord - Mark"
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Debbie Bickle

January 7, 2026

5  out of  5
rating by Debbie Bickle
"Jonathan made the process so fast and easy. Really happy with the Mark Mainord group! I cannot recommend them enough. They are honest and professional, and great to work with."
We responded:
"You are the best Debbie! So glad to have you with us! I look forward to our onboarding appointment in a couple of weeks. - Mark"
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Wade Shoemaker

January 5, 2026

5  out of  5
rating by Wade Shoemaker
"Jonathan See was a very good representative. Very attentive and helpful"
We responded:
"Thank you Wade for mentioning Jonathan! He's been a great addition to the team. We are so glad to have you on board! #GoodStuffMainord - Mark"
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Jose Ortiz

January 2, 2026

5  out of  5
rating by Jose Ortiz
"Jonathan was great"
We responded:
"Jonathan is great! Glad we could assist you with your insurance needs! Thank you, Jose! #goodstuffmainord - Mark"