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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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William B

June 6, 2025

5  out of  5
rating by William B
"Great team that always exceeds expectations!"
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Tim Brown

June 5, 2025

5  out of  5
rating by Tim Brown
"Jonathan was extremely helpful today. Mark Mainord and his team are amazing"
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Sarah Palin

May 29, 2025

5  out of  5
rating by Sarah Palin
"I was called today by state farm and man I am so glad I answered. The service from Mark was awesome, he told me plainly and clearly what i was getting with my insurance, it took less than 30 minutes, and I was paying $304 a month for full coverage car insurance on my 2022 corolla, but Mark has brought that down to $134 per month. You ROCK"
We responded:
"Incredible Sarah! SO glad we were able to help you achieve the savings you were looking for. We try to keep it SIMPLE and Protect what matters most to you. I really appreciate the compliment and your feedback! #goodstuffmainord - Mark"
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Farrah Tuboi

May 28, 2025

5  out of  5
rating by Farrah Tuboi
"Great communication, great rates, friendly, timely customer service."
We responded:
"Thank you, Farrah, for sharing your appreciation of our office. #5STARREVIEW #GOODSTUFFMAINORD - Mark"
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Kim Fowler

May 9, 2025

5  out of  5
rating by Kim Fowler
"Mark and his team are beyond the best. We had a situation where our father passed away and we were met with so many issues as it relates to a death of a loved one. Mark and team made us feel like “don’t worry” we are here to take of you. We also had an issue with a sale of my father’s home and the home needing a new roof. This was time sensitive due to the close date and needed the estimate quickly. Theodore from Mark’s team immediately took action for us and within a short amount of time we had the estimate. We cannot say enough about the professionalism of this team and how they really help. We so appreciate you! Thank you Kim Fowler on behalf of the Robison Family."
We responded:
"Kim, It's been our pleasure to assist you through this difficult time. We know how overwhelming it can be settling such matters. I truly enjoyed meeting your family! Until we meet again. Thank you for taking the time to share your experience. #goodstuffmainord - Mark"
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James Gillespie

May 5, 2025

5  out of  5
rating by James Gillespie
"I had a claim that was a battle with the repair shop .Mark Mainord State Farm helped me through the whole thing. They answered all my questions and handled all the issues. Their customer service is outstanding."
We responded:
"Thank you, James for sharing your recent experience with our team. We are solution oriented and it's our pleasure to assist you with yours! #goodstuffmainord - Mark"
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Teo Ayala

April 28, 2025

5  out of  5
rating by Teo Ayala
"Great community of people who want to help. This is the place to be!"
We responded:
"We really appreciate the compliment Teo! Welcome aboard! #GoodStuffMainord - Mark"
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Sherree Kiddoo

April 26, 2025

5  out of  5
rating by Sherree Kiddoo
"Theodore at State Farm Insurance was very helpful showing me how he could give me cost savings on my home and car. He was very pleasant to deal with, I’m looking forward to meeting Mark Mainord of the Mainord Insurance Agency. I’m very happy with the savings on my home and car!!"
We responded:
"Back at ya, Sherree! I look forward to our onboard appointment. Thank you for recognizing Theodore for the great service he provided. #savings #bundleandsave #goodstuffmainord - Mark"
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Mike Black

April 22, 2025

5  out of  5
rating by Mike Black
"Extremely helpful and very knowledgeable"
We responded:
"Thank you, Mike for taking the time to share! #goodstuffmainord - Mark"
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Shelby Moore

April 18, 2025

5  out of  5
rating by Shelby Moore
"Mark Mainord’s office is an absolute delight to do business with. Anytime I’ve had concerns they’ve handled them promptly. They are always looking out for the best interest of myself and my daughter, which is greatly appreciated. Every time I speak with this agency there is kindness in their voices and desire to help in their attitudes. You could not ask for a better insurance agency!"
We responded:
"Shelby! I truly appreciate the praise and description of the service you received! We train daily to deliver a remarkable experience, so thank you for noticing! #positiveattitude #goodstuffmainord - Mark"
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Jeff Bauman

April 18, 2025

5  out of  5
rating by Jeff Bauman
"Theodore is truly a rock star! He handled my situation with professionalism and speed. Highly recommend!!!"
We responded:
"I agree Jeff! We love Theo! Thank you for giving him a shout out! #goodstuffmainord - Mark"
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Justin McDonald

April 18, 2025

5  out of  5
rating by Justin McDonald
"Theodore was extremely helpful and gave excellent customer service, highly recommend! Thank you! 🙌🏾"
We responded:
"Grateful to have Theo on the team! He brings it everyday. Thank you, Justin for taking the time to leave this 5 STAR REVIEW. - Mark"
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Leah Fitzpatrick

April 14, 2025

5  out of  5
rating by Leah Fitzpatrick
"Hands by far the best agency I’ve worked with. Jonathan provided education to my kids so they could make an informed decision. Jonathan has provided our family with outstanding customer service. Having a great agency, provides us with a peace of mind! Mark, sir, Jonathan See deserves a weeks worth of lunches paid. 😃"
We responded:
"Too funny Leah! He seems to get a lot of lunches paid!) Today as a matter of fact. So appreciate you sharing your experience! Thank you, thank you! #goodstuffmainord - Mark"
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Julie Thompson

April 10, 2025

5  out of  5
rating by Julie Thompson
"He was very helpful and patient with everything I was asking for and gave me the best rate."
We responded:
"Thank you, Julie for the 5 STAR REVIEW! Helpful and Patient is at our core value. #goodstuffmainord - Mark"
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Keyera Johnson

April 10, 2025

5  out of  5
rating by Keyera Johnson
"Theodore was very helpful answered any questions I had and handle the process very quickly. He was also able to give me a discount on my insurance."
We responded:
"Thank you so much for your kind review, Keyera! We're thrilled to hear that Theodore was able to assist you with your questions and make the process quick and smooth. It's amazing to know he could also help you with your insurance. We truly appreciate your feedback and are here for you whenever you need assistance in the future! - Mark"
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Lauren Kirk

April 5, 2025

5  out of  5
rating by Lauren Kirk
"Recently worked with this crew and they were fantastic! Such a lovely group of people"
We responded:
"You are the best Lauren! I'm really proud of this team! Thank you for taking the time to share your experience. - Mark"
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Sandra

March 21, 2025

5  out of  5
rating by Sandra
"Kayt is amazing and so helpful. I am grateful for her!!"
We responded:
"#goodstuff Kayt! Really appreciate the review Sandra! - Mark"
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Christina H

March 21, 2025

5  out of  5
rating by Christina H
"Quick fast and so much cheaper than progressive. Just amazing customer service. Thank you for making the switch painless!! Thank you for helping me save some money."
We responded:
"Christina, thank you for your fantastic review! We're glad to hear that Justin was helpful and made the process quick and simple. If you need any further assistance, we're here to help! -Mark"
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Kayla Pompa

March 18, 2025

5  out of  5
rating by Kayla Pompa
"Theodore was amazing in helping my husband and I with our claim! He helped us to get all the paperwork sent out and talked us through the process. Excellent service!"
We responded:
"Thank you so much for your kind words, Kayla! We’re pleased to hear that Theodore provided you and your husband with excellent service. It’s amazing to know that he was able to guide you through the process and make sure things went smoothly. Your feedback means a lot to us, and we’re here if you ever need anything else. Thanks again for choosing us! - Mark"
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Brookelynn Barker

March 14, 2025

5  out of  5
rating by Brookelynn Barker
"Theodore was the agent I worked with regarding starting a new policy. Every phone call was amazing. He communicated efficiently, was very kind, and extremely helpful with the process. After leaving a message, Theodore always followed up in a timely manner. When a system error occurred for a quote I requested, he very quickly investigated the issue and corrected it. I had a wonderful experience working with Theodore and recommend him as an agent when choosing State Farm."
We responded:
"Incredible review Brookelynn! We really appreciate the detailed experience you had with Theodore. He is passionate about what he does and understands the remarkable service created when we do what we say we are going to do. Again, thank you for taking the time to share. #goodstuffmainord - Mark"
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Lisa Vasicek

March 14, 2025

5  out of  5
rating by Lisa Vasicek
"Our State Farm agent retired and when our accounts were moved to Mark Mainord State Farm agency I wasn’t sure what to expect. Our agent Goose Clark has done an amazing job advising us on our coverage and I feel very comfortable giving him a call to discuss our insurance needs!"
We responded:
"Thank you so much Lisa for giving us a shot! Great folks like Goose makes what we do each and everyday matter. As trusted advisors, we keep the promise when you need us the most! - Mark"
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Kristie & Joe Nesset

March 13, 2025

5  out of  5
rating by Kristie & Joe Nesset
"Kayt has been an incredible insurance agent! She took the time to understand our needs, provided tailored coverage options, and made the process seamless. Her professionalism, responsiveness, and dedication set her apart. She goes the extra mile to ensure we feel confident in our choices. Highly recommend Kayt for her outstanding service and expertise!"
We responded:
"Kayt IS an INCREDIBLE insurance agent! I really appreciate you pointing that out. Thank you for describing the experience with her and giving the 5 STAR review! #GoodStuffMainord - Mark"
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Minh Tran

March 7, 2025

5  out of  5
rating by Minh Tran
"Theodore is very professional and he made the process simple and easy. Highly recommended agent to work with."
We responded:
"So great to mention Theodore in this 5 Star Review. He loves what he does and we are both grateful for your feedback! #GoodStuffMainord - Mark"
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Jennifer Dugger

March 7, 2025

5  out of  5
rating by Jennifer Dugger
"I called and spoke with Kayt. I had so many questions and she was so patient. Took her time to answer all my questions and make sure that I understood everything.. I really appreciate her going above and beyond"
We responded:
"Above and beyond! That's Kayt! Thank you, Jennifer for making time to leave a positive review describing your experience with our team. - Mark"
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Braden Morsman

March 6, 2025

5  out of  5
rating by Braden Morsman
"Becca was very helpful!"
We responded:
"Thank you for the 5 STAR REVIEW Braden! Becca IS very helpful and we appreciate you noticing her passion for what she does to provide solutions to customer every day. - Mark"