State Farm® Insurance Agent Mark Mainord
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
John Alba (Grumpy's Metal)
November 12, 2024
5
out of
5
rating by John Alba (Grumpy's Metal)
"Great rate, easy to deal with, excellent communication."
We responded:
"Thank you for your kind words! I'm happy to hear that you found the rate great and the process easy. Clear communication is a priority for us, and I’m glad that made a difference for you. If you need anything else, don’t hesitate to reach out! -Good Stuff Mainord Team"
Blake Annis
November 8, 2024
5
out of
5
rating by Blake Annis
"Mark Mainord’s State Farm office is excellent. I called Rebecca Gilliam at the office to add a vehicle to my policy, she swiftly added the vehicle in minutes and ended up saving me money! I highly recommend their office for your insurance needs. Give Rebecca Gilliam a call!"
We responded:
"Thank you for the wonderful review! I’m so glad to hear Rebecca was able to assist you quickly and even save you money in the process. We appreciate your recommendation and are here to assist with any of your insurance needs. Don’t hesitate to reach out if you need anything else! -Good Stuff Mainord Team "
Dante Landers
November 1, 2024
5
out of
5
rating by Dante Landers
"Theodore did a really great job with helping me and keeping in touch"
We responded:
"Thank you for your feedback, Dante! We’re glad to hear that Theodore was able to assist you effectively and stay in touch throughout the process. We appreciate your support and are here to help with anything else you may need in the future! -Good Stuff Mainord Team"
Morgan Harrison
November 1, 2024
5
out of
5
rating by Morgan Harrison
"Jonathan went above and beyond to help my family. I highly recommend him!!"
We responded:
" Thank you for sharing your experience! I'm glad to hear that Jonathan was able to help your family. We appreciate your recommendation and look forward to assisting you in the future. If you have any more questions or need further support, don’t hesitate to reach out! -Good Stuff Mainord Team "
JUSTIN S.
October 30, 2024
5
out of
5
rating by JUSTIN S.
"Theodore was very helpful and took care of my needs! I’m very impressed with the fact they care, and will listen to you then customize the type of policy you need and want across the board! Super nice give them a call. They will get you the coverage you need!"
We responded:
"Thank you for your kind words! I’m glad to hear that Theodore was able to help you find the right coverage for your needs. We take pride in providing personalized service, and it’s nice to know you had a positive experience with us. If you have any more questions or need assistance, feel free to reach out! - Good Stuff Mainord Team "
luke chabino
October 28, 2024
5
out of
5
rating by luke chabino
"I worked with Johnathan he was super easy to work with and genuinely did the best he could to make our insurance the best!"
We responded:
"Thank you for your feedback! I’m glad to hear that you had a positive experience working with Johnathan. It's nice to know he was able to help you with your insurance needs. If you have any further questions or need assistance, just let us know! Good Stuff Mainord Team "
Sandra Lanigan
October 22, 2024
5
out of
5
rating by Sandra Lanigan
"We recently experienced the consequences of the May hailstorm that left the roof of our home damaged. After reaching out to our agent, Mark Mainord, Brandy Manuel was assigned to help us maneuver our way through the system. Brandy was right on top of every detail. Because the process took some time, we as seniors really appreciated their help."
We responded:
"Thank you for sharing your experience. I’m glad to hear that Brandy was able to assist you through the process after the hailstorm. It’s important to us that our customers feel supported, especially during challenging times. If you have any further questions or need assistance, please don’t hesitate to reach out. -Good Stuff Mainord Team "
Ashlyn Clifton
October 14, 2024
5
out of
5
rating by Ashlyn Clifton
"I don't typically leave reviews but I have been so impressed with the friendly and quick help I have received from all the staff, that I just had to leave one . I am especially grateful for the helpfulness and patience of Goose when reviewing my policy. He was wonderful! He answered all my questions and most importantly, helped me save money."
We responded:
"Hi Ashlyn, thank you for taking the time to leave a review! I’m glad to hear that you’ve had a positive experience with our team. I’m pleased to know that Goose was able to assist you and help you save money. If you have any questions or need further assistance, please don’t hesitate to reach out. We appreciate your support! -Good Stuff Mainord Team "
Erica Cummins
October 11, 2024
5
out of
5
rating by Erica Cummins
"Theo went above and beyond! Thank you for helping with all my questions! Super quick, very nice, and professional!"
We responded:
"Thank you Erica for recognizing Theo! He is "above and beyond!" I appreciate the way you described our team! #goodstuff #referrable - Mark"
Kristy Ingram
October 4, 2024
5
out of
5
rating by Kristy Ingram
"Very informative, quick answers & great quotes!"
We responded:
"Hi Kristy, thank you for your feedback! I’m glad to hear you found the information helpful and received quick answers. If you have any further questions or need assistance, don’t hesitate to reach out! -Good Stuff Mark Mainord Team"
Kelly Williams
October 1, 2024
5
out of
5
rating by Kelly Williams
"Theodore Kelley was able to save me lots of money, get you some new insurance quotes today!!’n"
We responded:
"Hi Kelly, Thank you for the feedback! I’m glad to hear that Theodore was able to save you money and provide you with new insurance options. If you need any further assistance or have questions, just let us know. – Good Stuff Mainord Team "
Debbie Killingsworth
September 30, 2024
5
out of
5
rating by Debbie Killingsworth
"I very much appreciate the follow up service received from Brandy. She works diligently and is always very kind and attentive to details."
We responded:
"Let's Go!!! Thank you, Debbie, for sharing your feedback about Brandy! If you have any friends or family that need someone like Brandy, we'd love to meet them. - Mark"
Lidiette G. Hamilton
September 27, 2024
5
out of
5
rating by Lidiette G. Hamilton
"We switched insurance companies due to lack of responsiveness from previous company after many years of loyalty. To our surprise, Jonathan at State Farm has helped us make this transition very smooth. He is a strong and effective communicator; which we have found to be an important variable when choosing the right insurer."
We responded:
"Hi Lidiette, Thank you for sharing your experience. I’m glad to hear that Jonathan helped make your transition to State Farm smooth. Effective communication is important, and it’s reassuring to know that he met your needs during this process. If you have any questions or need further assistance, please feel free to reach out. - Mark "
Rachel Gilliam
September 26, 2024
5
out of
5
rating by Rachel Gilliam
"Rebecca was very helpful and knowledgeable. She helped me find the best renters policy for me."
We responded:
"Thank you Rachel for the 5 STAR Review on Rebecca! She's a tremendous addition to the team! #GoodStuff - Mark"
Cleo Ramsey
September 24, 2024
5
out of
5
rating by Cleo Ramsey
"Very knowledgeable and courteous. A very professionally ran business. Asks all the right questions to fit your policy to your specific needs. Auto, motorcycle, boat, home, you name it, they’ve got you covered. Theo Kelly will make you feel like a VIP and he’s easy on the eyes."
We responded:
"Thank you Cleo for the 5 Star Review!!! Shouts out to Theo for making the A-list! #GoodStuff - Mark"
Mike
September 24, 2024
5
out of
5
rating by Mike
"Love, Love, Love this office. Goose, Johnny, Becca and Theo are amazing when you need help. Don’t get me started on Brandy, that woman can help with just about anything. She is definitely the glue for the team. Mark is a genuine person. Does what he says he will and has done the best job of any previous State Farm agents I have had. Humble and sincere and really goes the extra mile. When they say Good Stuff Mainord, they mean it! All good stuff there."
We responded:
"Mike! My man! Thank you for the tremendous words of encouragement and compliments to the team! 100% appreciate you and your family #GoodStuff - Mark"
Itskyliemonroe
September 18, 2024
5
out of
5
rating by Itskyliemonroe
"Becca is outstanding at her job! She helped me out with a very stressful situation with my insurance; I do not want to disclose online. If Mark Mainord is your agent, Becca will take the best care of you at the office… She is definitely on your side! 😊"
We responded:
"Incredible review Kylie! Thank you for sharing your experience with Becca! We are fortunate to have her on the team! - Mark"
Mery Kidwell
September 9, 2024
5
out of
5
rating by Mery Kidwell
"Brandi has been very helpful and professional in handling my homeowner’s insurance claim."
We responded:
"Mery, we’re delighted to know Brandi was able to help with your homeowner’s insurance. If there’s anything else we can do for you, just let us know! -Good Stuff Mainord Team "
Hayden Ashley
September 6, 2024
5
out of
5
rating by Hayden Ashley
"My experience with Mark and Jonathan has been nothing short of exceptional. Jonathan has helped me tremendously with all of my insurance needs, from homeowners insurance to car insurance. He always takes the time to explain everything clearly and ensures I’m getting the best policies and quotes tailored to my needs. His professionalism and attention to detail have made the entire process so much easier and stress-free. Jonathan and his team are always friendly, responsive, and genuinely care about making sure I’m fully covered. I highly recommend this State Farm agency to anyone looking for top-tier service and support!"
We responded:
"Hayden, we’re delighted that our team exceeded your expectations. Your feedback is greatly appreciated! -Good Stuff Mainord Team"
Chandra Sicardo
September 6, 2024
5
out of
5
rating by Chandra Sicardo
"Mark is so easy to work with and really cares about his clients coverage. Goose, Johnathan, Theo and every one are so helpful! Thank you Gentlemen!"
We responded:
"Chandra! You have been a delight to work with and we appreciate you! -#referrable #goodstuffmainord"
Sitka 22
September 6, 2024
5
out of
5
rating by Sitka 22
"Theodore and Jonathan helped me with excellent service, and took care of all my questions thank you!!!!"
We responded:
"Thank you so much for your kind words! I'm glad to hear that Theodore and Jonathan provided you with excellent service and answered all your questions. We’re here to help if you need anything else! -Good Stuff Mainord Team"
Hayden Sharp
September 6, 2024
5
out of
5
rating by Hayden Sharp
"Great team and agent!"
We responded:
"Thank you brother! #StateFarmNation #GoodStuffMainord"
Kyle Taylor
September 6, 2024
5
out of
5
rating by Kyle Taylor
"Excellent customer service!"
We responded:
"Kyle, we’re delighted that our customer service met your expectations. Your feedback is greatly appreciated! -Good Stuff Mainord Team"
Jenn Sadler
September 6, 2024
5
out of
5
rating by Jenn Sadler
"they are all amazing and helpful to your needs and budget"
We responded:
"We’re so grateful for your 5-star review, Jenn! Your support encourages us to keep up the great work. -Good Stuff Mainord Team"
Ana Karina Casanova
September 5, 2024
5
out of
5
rating by Ana Karina Casanova
"Mark did an excellent job. His customer service has undoubtedly been one of the best I’ve ever experienced. I truly enjoyed talking to him, and at the same time, he helped me incredibly fast with my policy, always with the best attitude and patience! Thank you so much, you're really great at your job!"
We responded:
"Ana Karina, your feedback made my day! I’m so happy I could help with your plan and make the process smooth. I’m here if you need anything! -Good Stuff Mainord Team"