State Farm® Insurance Agent Mark Mainord

"Quick fast and so much cheaper than progressive. Just amazing customer service. Thank you for making the switch painless!! Thank you for helping me save some money."

"Theodore was the agent I worked with regarding starting a new policy. Every phone call was amazing. He communicated efficiently, was very kind, and extremely helpful with the process. After leaving a message, Theodore always followed up in a timely manner. When a system error occurred for a quote I requested, he very quickly investigated the issue and corrected it. I had a wonderful experience working with Theodore and recommend him as an agent when choosing State Farm."

"Kayt has been an incredible insurance agent! She took the time to understand our needs, provided tailored coverage options, and made the process seamless. Her professionalism, responsiveness, and dedication set her apart. She goes the extra mile to ensure we feel confident in our choices. Highly recommend Kayt for her outstanding service and expertise!"

"I called and spoke with Kayt. I had so many questions and she was so patient. Took her time to answer all my questions and make sure that I understood everything.. I really appreciate her going above and beyond"

"Nothing but good things since I move to to this insurance! I 100% recommend Rex & Theodore for any kind of help that you need, they are so polite and helpful!!"

"I switched our insurance over to Mark Mainord and have been impressed with him and the staff. I had my policies explained to me in way that helped me to make better decisions for my family. They also have a fantastic referral program! Go check them out! Stop by or call... they're always there, they are not closed at lunch. I highly recommend Mark Mainord's agency, they take the time to make things right."

"Theodore Kelly is the friendliest and most helpful agent I have ever spoken to. Very knowledgeable about the products I have inquired about. If he doesn’t know the answer he will search and find the answer to any questions. Great hire and employee to Mainord Insurance Agency and State Farm."

"I appreciate being able to talk to someone and have found them to be very helpful when I call."

"Definitely a five star Agent. Best office staff to support a very reliable agent. Highly recommended."

"The Mainord team does a great job explaining all the ins and outs of insurance. They are always very friendly and get back to you very promptly."

"Amazing service! Wonderful follow-up!"

"The people are polite and helpful when able to be reached. One day a couple of months ago on my way back from Oklahoma City, a rock bounced up after falling from a dump truck and hit my windshield, chipping it. I pay for the roadside assistance coverage that would fix a small crack or chip in the windshield before it gets worse. I called them a couple of times and they did not answer so I texted them and still no response. Fast forward a couple of months to the first cold day, we turned the defroster on and now the crack is all the way across the windshield. I called them again and explained the situation and told them what happened and the young lady that answered the phone said something to the effect of that is to bad, I wish we had got that taken care of before. I emailed the agent and told him what had happened and that I was not happy and he said he was going to look back at incoming text messages and see if they had received a text and would get back with me. I made it easy and sent him screen shots of the text message. That is the last I have heard from him. So they are great at setting up services that you need just have no desire to help if it does not net them a check. What would have not cost me anything more than the monthly service I already pay for, will now cost me the full cost of the windshield. Not okay"