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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Desiree Hodges

Desiree Hodges

December 1, 2025

5  out of  5
rating by Desiree Hodges
"When I sold a classic car, Kate was very helpful in helping me to get this policy cancelled although my policy had recently been transferred to their office. It was a pleasure to deal with her and my needs were met immediately. It’s great to be part of the Sate Farm community."
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Crystal Birdtail

November 25, 2025

5  out of  5
rating by Crystal Birdtail
"I appreciate how quick and easy it was to insure my vehicles it was. Theodore and his staff was very polite and helpful. IT was very easy and quick to insure my vehicles. The prices are very reasonable."
We responded:
"Welcome back Crystal! We appreciate your business and the relationship you have with the team! #goodstuffmainord - Mark"
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Jerry Crawford

November 21, 2025

5  out of  5
rating by Jerry Crawford
"I had the pleasure and good fortune to work with Becca Gilliam with the review and re-grouping of our auto policies in order to minimize the increase in our premiums. She is very professional, courteous and attentive to detail. She addressed all of our concerns and answered our questions."
We responded:
"Thank you, Jerry for taking the time to leave us a 5 STAR review! It means the world when you mention our team members by name. - #GoodStuffMainord - Mark"
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Jennifer Johnson

November 12, 2025

5  out of  5
rating by Jennifer Johnson
"Jonathan was easy to work with and made switching over our policies super easy. He made sure everything was comparable to what we had before so we were getting an accurate comparison. I highly recommend working with Jonathan!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Karen Bright

October 29, 2025

5  out of  5
rating by Karen Bright
"I’m so pleased with my meeting with Goose. He was so helpful and answered all my questions."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Maddie Bennett

October 29, 2025

5  out of  5
rating by Maddie Bennett
"Theodore is a gem!! Always a pleasure to work with!! Give him a raise!"
We responded:
"Thank you for the wonderful review, Maddie! I'm thrilled the team, and I could create a positive experience for you. If you have additional questions or concerns, do not hesitate to reach out. Thank you again for your kind feedback! - Mark"
Profile photo of Jacob Velasquez (Jake)

Jacob Velasquez (Jake)

October 27, 2025

5  out of  5
rating by Jacob Velasquez (Jake)
"Theodore Kelly made it quick and painless! Great guy tbh!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Fireman Slotz

October 27, 2025

5  out of  5
rating by Fireman Slotz
"Great communication and very fast personalized service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Abdalkarim Milhem

October 24, 2025

5  out of  5
rating by Abdalkarim Milhem
"I am so glad I found this place!an excellent agency, very accessible, very reasonable prices, I love it. they we're super helpful! I will highly recommend to anyone needing insurance 👌"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of K Tan

K Tan

October 16, 2025

5  out of  5
rating by K Tan
"Jonathan哇塞awesome"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Barbe Whitaker

October 12, 2025

5  out of  5
rating by Barbe Whitaker
"Great agency! They responded immediately to my questions. Highly recommend!!"
We responded:
"Awe! Thank you Barbe for sharing the feedback! Super grateful for this team! - Mark"
Profile photo of Jacobe Holliday

Jacobe Holliday

October 10, 2025

5  out of  5
rating by Jacobe Holliday
"Theo helped me quickly and efficiently. Helped me with my home, auto and life insurance. Saved me a great deal of money and made everything easy. Thanks!"
We responded:
"Jacobe, wow! I really appreciate your comments about Theo and all the solutions he was able to provide you and your family. - Mark"
Profile photo of Charles Wilhite

Charles Wilhite

October 7, 2025

5  out of  5
rating by Charles Wilhite
"I was having trouble with my other insurance company getting anyone to answer the phone, I called them and they answered after the second ring. My policy with another company was just auto and State Farm quoted me renters, 2 autos AND 2 life insurance policies for almost $100 LESS than I was paying for just 1 auto at the other place. They text me back super fast anytime I need something and they’ve answered the phone every time I’ve called. Extremely friendly group of people and very very helpful."
We responded:
"Thank you, Charles for taking the time to share your experience with Theo. So glad to have you on board! - #goodstuffmainord"
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Kip Rodgers

October 2, 2025

5  out of  5
rating by Kip Rodgers
"Had some questions about billing, and rental vehicles, Kayt was very knowledgeable, and able to help me immediately, and answer all of my questions, she reassured me that they were there to answer any of my questions, and always ready to help out, thank you Kayt for your help!"
We responded:
"Thank you, Kip for sharing your experience with Kayt. We hope you have a wonderful trip! - #goodstuffmainord"
Profile photo of Kylie Shockley

Kylie Shockley

September 17, 2025

5  out of  5
rating by Kylie Shockley
"Personable. Takes the time to fully explain and answer all of our questions. Great with follow ups and easy to reach! Definitely recommending him to others!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Kayt

Kayt

September 11, 2025

5  out of  5
rating by Kayt
"Great claims handling, and we so appreciate our good home and car insurance coverage, thank you State Farm."
We responded:
"Appreciate the 5 STAR REVIEW, Kayt! Welcome aboard. - Mark"
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Ayo Ologolo

August 28, 2025

5  out of  5
rating by Ayo Ologolo
"Theo was great! Explained the policies throughly and was very nice."
We responded:
"Ayo! Spot on for Theo. He goes the extra mile to ensure your customer experience is the best! - #goodstuffmainord"
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raghdan turkmani

August 25, 2025

5  out of  5
rating by raghdan turkmani
"Mark Mainord was professional, helpful, and made the entire process quick and easy. He explained everything clearly and provided excellent service I highly recommend him!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Shylo Miller

Shylo Miller

August 7, 2025

5  out of  5
rating by Shylo Miller
"Theo is the best! He is so talented at his job and knows what he is doing!"
We responded:
"I agree Shylo! He loves helping others and brings a smile to work with him everyday! Thank you for recognizing him! #goodstuffmainord - Mark"
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Olivia Harris

August 4, 2025

5  out of  5
rating by Olivia Harris
"quick and super easy quote as well as getting insured, loved it"
We responded:
"You are the best Olivia! We truly appreciate the 5 STAR review with coverage built for you! #goodstuffmainord - Mark"
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Carla Edwards

August 1, 2025

5  out of  5
rating by Carla Edwards
"Very easy to switch my insurance to Mark Mainord state farm. Really helpful and answered all my question."
We responded:
"Awesome Carla! Thank you for the feedback making it easy to switch! - #goodstuffmainord - Mark"
Profile photo of Brad Dowdell

Brad Dowdell

July 29, 2025

5  out of  5
rating by Brad Dowdell
"Kayt and Theodore are great to work with. They are very professional and listen to your questions and concerns. They are always very helpful in resolving whatever insurance issue I call them about. I’m glad I chose Mark Mainford as my State Farm Agent."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Nate Osborn

Nate Osborn

July 29, 2025

5  out of  5
rating by Nate Osborn
"Theodore was great to work with. My wife and I were shopping around for home insurance and Theodore helped us along every step of the way. Highly recommend"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Tim Shepler

Tim Shepler

July 10, 2025

5  out of  5
rating by Tim Shepler
"Theodore and Mark were very friendly and easy to work with."
We responded:
"Welcome aboard Tim! Thankful for your trust in me and my team. #goodstuffmainord - Mark"
Profile photo of Samir Khaskyeh

Samir Khaskyeh

July 9, 2025

5  out of  5
rating by Samir Khaskyeh
"Great people i want from almost having to pay 400 a month for a used cheap vehicle to 280 so I am definatley happy with this company and what they where able to do for me."
We responded:
"Samir! Thank you for your loyalty and trust in our team. Saving you money, so you can do more! #goodstuffmainord - Mark"