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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alexis Merlos

March 29, 2024

5  out of  5 rating by Alexis Merlos
"I LOVE SPEAKING TO BRANDY! She is very knowledgeable and is always a pleasure to speak with."
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Jaxon Philips

February 28, 2024

5  out of  5 rating by Jaxon Philips
"Fantastic agency! Mark's team works around the clock to assist with whatever needs are requested. My job in Tulsa, Oklahoma unfortunately fell through, but when looking around for different insurance options, Theodore and Marty made sure to walk me through the process and carried on a conversation like we were old friends. That is the quality of service that is above and beyond! We need more people like this in all occupations."
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Jacob Tarabolous

February 26, 2024

5  out of  5 rating by Jacob Tarabolous
"Great experience responding to some issues that had cropped up with automobile insurance and homeowners. Resolved quickly, person I spoke with was very helpful and pleasant and answered all my questions and concerns."
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Cynthia Meza

February 23, 2024

5  out of  5 rating by Cynthia Meza
"Very friendly and helpful, I definitely was happy to switch to them!! They didn't even have to bribe me to write a glowing review. Although if they are wanting to I'm open to a surf and turf feast, 😜 LOL! Thank you for being awesome"
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Bill Wolfe

February 16, 2024

5  out of  5 rating by Bill Wolfe
"Visited with Marty three times over the past two weeks regarding a lost check sent to State Farm. Marty was very helpful as we resolved the issue yesterday. I would recommend this agency for their top notch service!"
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Chris Brin

February 15, 2024

5  out of  5 rating by Chris Brin
"Awesome Insurance, Theodore is the Best!"
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Fleming Collins

February 15, 2024

5  out of  5 rating by Fleming Collins
"Nothing but good vibes from Theo. Help me help with coverage with renters ins and my vehicles. Was cheaper than what I was paying with another company. Great job Theo!"
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February 12, 2024

5  out of  5 rating by P M
"Very helpful and professional. I was satisfied with my service."
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David Foley

February 10, 2024

5  out of  5 rating by David Foley
"Marty at the Mainord office was very responsive and courteous when I called in with questions. He took care of my questions promptly and asked if he could further assist, and did by relaying a message to other staff. I’m very appreciative of the hustle culture and pleasant attitudes in their office."
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Shannon Puckett

February 9, 2024

5  out of  5 rating by Shannon Puckett
"Theo was awesome with our insurance transferring to our daughter's new car. He was courteous and extremely helpful with any question I had. He always returned my call or email quickly, and sent the new card information within minutes at the request of it. He did an awesome job"
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Shannon Thurston

February 9, 2024

5  out of  5 rating by Shannon Thurston
"Comfortable, welcoming, friendly!"
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Heather Stroud

February 9, 2024

5  out of  5 rating by Heather Stroud
"This was by far the easiest transfer of insurance we’ve ever had! The savings was incredible and the service has been exceptional!"
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William Nash

February 8, 2024

5  out of  5 rating by William Nash
"Theodore gave me a quick quote on my car and offered to give me a quote on my renters which saved me some money. The was direct, business like and obviously well trained. Went by his office a few days later to meet him and his associates. Well pleased so far."
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Jamie Wescott

February 8, 2024

5  out of  5 rating by Jamie Wescott
"I called my State Farm agent’s office (Mark Mainord) to ask a question. I spoke with Goose. He not only answered my question, he asked if I would be interested in reviewing my entire policy. We scheduled a a day and time to review. Goose was very helpful in explaining what all of the different coverages are and what our options are. We made some changes for better coverage in some areas and to save money in other areas. Goose was professional, knowledgeable and friendly."
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Stan Stacy

February 8, 2024

5  out of  5 rating by Stan Stacy
"Mr. Theodore Kelley was very professional and made the transition from my former insurer hassle free. Highly recommended."
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Jeff Purtell

February 6, 2024

5  out of  5 rating by Jeff Purtell
"Theodore was "on point" with my auto and home insurance needs. I spent several decades with another carrier and was really shocked when I saw how much I was paying. It's so easy not to pay attention when insurance premiums are rolled into your monthly mortgage payment by the mortgage company. Now my premiums are much more in line with reality. I'm really pleased with the efficient, knowledgeable and friendly assistance."
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Janetta Martin

January 26, 2024

5  out of  5 rating by Janetta Martin
"Theodore is an awesome agent. He answers all my questions and more. I am happy to be a client."
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Briana Anderson

January 24, 2024

5  out of  5 rating by Briana Anderson
"Jonathan easily understood the circumstances I had questions on and answered them with ease. He promptly responded to all of my emails and phone calls, even catering to my time zone difference at the time of my calls. Very pleased with the bundling discounts and ease of use with State Farm as a client"
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d singley

January 12, 2024

5  out of  5 rating by d singley
"What a great experience I had with Mark at State Farm they saved me $70 a month switching from Allstate I couldn't be happier I highly recommend"
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Dana Bortmes

January 12, 2024

5  out of  5 rating by Dana Bortmes
"I'm saving over $50. A month. Being on a fixed income savings is important. This also includes doubling my coverage."
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Donna Shorten

January 11, 2024

5  out of  5 rating by Donna Shorten
"I’m so thankful for the kindness Mark and Goose have shown… best insurance agent in the State!"
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maile wa’a

December 22, 2023

5  out of  5 rating by maile wa’a
"Goose is awesome! I never thought about life insurance until I talked to him. He made the process extremely easy, and it took less than a couple minutes to fill everything out. He provided me with great information on life insurance and addressed all of my inquiries. Extremely helpful — 10/10 would go through him again!"
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Kendra Summers

December 13, 2023

5  out of  5 rating by Kendra Summers
"Really nice and very helpful when I needed to find Home Insurance. Bundled Home and Auto and saved a lot. Thanks Jonathan 😊"
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Nate Swanson

September 21, 2023

5  out of  5 rating by Nate Swanson
"Mark took over my account when my agent retired. His team treated me like one of their own clients from the start!"
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David Kirk

September 12, 2023

5  out of  5 rating by David Kirk
"Great service and fast response"