State Farm® Insurance Agent Mark Mainord
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Isaac Harris
February 25, 2026
"Goose is the man! He wasted no time and made everything super simple on my end. He did great explaining different coverages and what would personally fit me best!"
"Great to hear Isaac! I appreciate you taking the time to mention Goose in your experience. He's great at delivering the Personal Price Plan. #goodstuffmainord - Mark"
Lance Karpe
February 13, 2026
"Took just a few minutes to swap my insurance and add my new vehicle! Becca is very efficient and polite. Double her salary at this rate! thank you so much."
"We really appreciate your review of your experience with us! Especially your mention of Becca and her service. Thank you, Lance! - Mark"
Aubree
February 11, 2026
"Johnathon was very helpful with my new car."
"Thank you, Aubrey, for your 5 STAR review! #goodstuffmainord - Mark"
Charlie Creekbaum
February 10, 2026
"Eleanor was able to quickly set me up with Jonathan for a renters policy! Great experience!"
"Shout out to Eleanor and Jonathan for the teamwork they put together for Charlie! Very kind of you to mention them both. Welcome aboard! #goodstuffmainord - Mark"
Christine McBee
February 9, 2026
"Kayt was incredibly helpful! She reviewed my current policies, showed me how I could lower my car insurance, and explained what I should add for better car and home insurance. She was honest, knowledgeable, and genuinely wanted to help. Highly recommend!"
"Always looking for ways to be more efficient and effective with your premium spend! Thank you, Christine, for taking a moment to share your experience with Kayt! - Mark"
Debra Black
February 6, 2026
"Spoke with Kayt today and she was very instrumental helping me with my elderly father’s account. A true blessing to have her be a part of your team! Thank you!"
"Thank you Debra! Your testimony means everything to us as we strive to improve the customer experience every day and participate in your journey. #goodstuffmainord - Mark"
Amber Steele
February 6, 2026
"Eleanor and Jonathan were super helpful and knowledgeable. Very good experience."
"Teamwork again from these 2! We appreciate the kind review. Congratulations on your newest adventure! Always here to help. #goodstuffmainord - Mark"
cin thang
January 30, 2026
"Goose was great to talk to. And Service was Great."
"So good to hear! Thank you for your wonderful comments about Goose. -- Mark "
Mary Buchanan
January 30, 2026
"Jonathan is super knowledgeable, and worked hard to get me the best rates and coverage!"
"Thank you, Mary! We are grateful for the character review and your pleasant experience with Jonathan! - Mark"
mukesh yadav
January 19, 2026
"Theo is really good and provide you better deal. I would recommend talking to him."
"Me too! Theo is great! Thank you for letting us hear about it! #goodstuffmainord - Mark"
Tyler.brashears@gmail Tyler.brashears
January 17, 2026
"Theodore Kelly is the best he is super friendly and makes it very easy to work with"
"Awesome news Tyler! Thank you for taking the time to give a shout out to Theo! We appreciate you! #5STARREVIEWS #GOODSTUFFMAINORD - Mark"
Vika Ross
January 9, 2026
"Everyone on the team here truly cares about their clients, and you can tell in how they go above and beyond with the service they provide. You can always reach someone in the office to answer questions, and expect them to do as they said they would!"
"Could not have said it better Vika! We do truly care about our clients and we understand the value of relationships like yours. We are always here to help! - Mark"
william waggoner
January 8, 2026
"Excellent customer service 👍"
"Excellent! Remarkable compliment William. Thank you for taking to time to share your experience! #goodstuffmainord - Mark"
Dana Mullins
January 8, 2026
"Theo is my agent at this location. He is absolutely amazing. He stays on top of things and responds quickly. I completely recommend contacting him for all your insurance needs."
"Theo is amazing Dana! I appreciate the character review of him and the experience he delivered for ya! Love the recommendation! #goodstuffmainord - Mark"
Debbie Bickle
January 7, 2026
"Jonathan made the process so fast and easy. Really happy with the Mark Mainord group! I cannot recommend them enough. They are honest and professional, and great to work with."
"You are the best Debbie! So glad to have you with us! I look forward to our onboarding appointment in a couple of weeks. - Mark"
Wade Shoemaker
January 5, 2026
"Jonathan See was a very good representative. Very attentive and helpful"
"Thank you Wade for mentioning Jonathan! He's been a great addition to the team. We are so glad to have you on board! #GoodStuffMainord - Mark"
Jose Ortiz
January 2, 2026
"Jonathan was great"
"Jonathan is great! Glad we could assist you with your insurance needs! Thank you, Jose! #goodstuffmainord - Mark"
Sumner Slaven
January 2, 2026
"Knowledgeable staff and friendly people"
"Sumner! Really appreciate your character review of my team! - Mark"
Gabriel Graham
January 2, 2026
"Jonny really knows his stuff and is super kind and knowledgeable. Would highly recommend him."
"Thank you, Gabriel for your compliments of Jonny and the service he provided to you. We are always here to help! - Mark"
Joel Guenther
January 2, 2026
"Very professional with great communication! I can’t recommend them enough!"
"Really appreciate your 5 STAR review and the compliment of our agency, Joel! #Goodstuffmainord - Mark"
Brian Bandasack
December 31, 2025
"Theo was so insightful and knowledgeable. Everyone here is truly amazing and always willing to go out of their way to make you feel like family. Truly grateful for these guys!"
"Thank you for the 5 STAR review, Brian! We love having the Theo on the team and the level of service he provides. We are grateful that you trust us for all your insurance needs! #goodstuffmainord - Mark"
Brooke Calhoun
December 23, 2025
"I’ve had the best care working with Kayt at State Farm! She has worked her butt off on getting me the best quotes and worked with me on bundling my auto & home insurance. I honestly felt at times as if I was stressing her out but, she always went above and beyond for me. Huge shout out to Kayt & Becca!! If you’re in the neighborhood looking for the best - they’re your girls! I recommend State Farm to all my friends & family!"
"Thank you so much, Brooke! I'm thrilled to hear that Theodore was able to assist you in switching to State Farm quickly and helped you save money. Your feedback means a lot to us. If you have any more questions or need further assistance, feel free to contact us. -Mark"
Holly Costa
December 19, 2025
"Johnathan was so friendly knowledgeable and helpful when adding our new teenage driver to the policy I would recommend him and state farm for sure"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Stacy Burt
December 19, 2025
"If I could give endless stars, I would!!! My father and step mother both passed away this past year. Through navigating their estate, I met Ms. Kayt. She has been the most kindest and helpful in and throughout this process. At every turn, she has gone above and beyond, and her knowledge/skill of the industry, is top notch! Ms. Kayt and State Farm have won me over!!! I have been a client for 38 years with another major company... Not anymore!!! I'm sure "Jake" is great, but "Kayt from State Farm" is the BEST!!!"
"Thank you, Stacy for sharing your experience with Kayt! It's life events like you mentioned that drive our "WHY". We get to share in the lives of our customers and strive to be there when it matters most. We got you! #goodstuffmainord - Mark"
Jeremy Bean
December 17, 2025
"Great Service, Great Experience"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"